Refund policy
Return & Refund Policy – WOODORA LIVING
We want you to love your purchase from WOODORA LIVING. If you're not completely satisfied, you have 30 days to return your item.
Returns
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Items must be returned within 30 days of delivery.
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Products must be in original condition: unused, undamaged, and with all original packaging included.
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To initiate a return, please email us at info@woodora.com with your order number and reason for return.
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Return shipping costs are the responsibility of the customer, unless the return is due to our error.
Refunds
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Once we receive and inspect your return, we will process your refund within 5–7 business days to your original payment method.
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You will receive a confirmation email once your refund has been issued.
Please Note
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Sale items can be exchanged, but not refunded.
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Customized or made-to-order items cannot be returned unless they arrive damaged or defective.
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If your item arrives damaged, please contact us within 48 hours of delivery and include photos of the damage.
Contact Us
If you have any questions, feel free to contact us at: